General
If you have forgotten your password, you can easily reset it yourself: Go to the Freshdesk support page: https://springernature-gga.freshdesk.com/de/sup...
Thu, 31 Jul, 2025 at 3:23 AM
Following the link "Edit profile", you can set your preferred language (German/English) in your profile. Automated e-mails addressed to you will b...
Wed, 9 Sep, 2020 at 10:59 AM
If you follow the link "Edit profile", you can change the time zone, your preferred language (German/English) and the signature of your emails sen...
Wed, 9 Sep, 2020 at 10:52 AM
When you create your first ticket in the portal, a user profile is created that contains the data available in Outlook. It also contains the time zone of yo...
Wed, 9 Sep, 2020 at 10:43 AM
In the Freshdesk portal you have the possibility to create service tickets and later track their status. You will also find forums on service topics where y...
Wed, 9 Sep, 2020 at 10:38 AM